Yes, we offerinternational shippingto most countries around the world. You can check the available shipping options at checkout, and we’ll do our best to get your order to you safely, no matter where you are!

Non-U.S. regions usually take 5–10 business days. Delivery to the U.S. may be delayed due to the new tariff policy.You can track your order on the Track page, or contact us via email at Withheart3660@outlook.com

We allow returns within 30 days of receiving products, provided they are new, complete, and in original packaging. A 20% restocking fee applies, and return shipping costs are the client's responsibility unless due to our error. Refunds cover the product price and initial shipping, processed within 30 days of receiving the return. Customized products are excluded from this policy. Please contact us at Withheart3660@outlook.com.comfor return procedures.

You can contact us through our contact page! We will be happy to assist you.

Or you can reach us at our customer support email: Withheart3660@outlook.com.We are available 24/7 to assist you with any inquiries or concerns you may have.

We run discount events from time to time.During these events, all purchases automatically receive the discount and come with a free mystery plush gift, delivered with your order. 🎁🧸💖